Are emergency repair calls available?
Yes. You can submit an emergency repair request at any time through our form or by calling (469) 767-8853. A technician will respond as soon as possible, with a target of under 8 business hours, Monday through Friday.
Are used medical equipment rentals safe?
Yes. Every reconditioned rental is cleaned, disinfected, inspected and tested by our experienced biomedical engineers before delivery, including electrical safety checks, so it arrives ready for patient use.
Can biomedical technicians train hospital staff?
Yes. After every installation our technicians train your staff on safe operation, daily checks and basic troubleshooting, so devices are used correctly and small problems are caught early.
Can I get assistance with equipment disposal or asset retirement through the contact form?
Yes. The contact form is there for your convenience so you can reach out to us for all of our services. We recommend detailing what you require regarding disposition, and then one of our team members will schedule you for a disposition consultation appointment.
Can I rent medical equipment for home use?
Yes. We rent home-care equipment such as hospital beds, medical recliners, wheelchairs, knee walkers and IV equipment for patients recovering at home. Tell us what you need and we'll confirm availability and delivery.
Can I rent or repair X-ray machines?
Absolutely! You can rent or repair an X-ray machine through Mr. Biomed Tech Services, Texas. We offer a variety of cost-effective model options for rent and are qualified to address all issues related to X-ray machines.
Can I request service for multiple medical devices in one contact form?
Absolutely. You can list all devices needing attention, including imaging systems, OR tools, monitors, or pumps, in a single request.
Can I speak directly with a biomedical technician about my equipment issue?
Yes. Every query goes directly to one of our experienced biomedical technicians, who can give you clear guidance on the next steps for your equipment issue.
Can MBMTS help me choose the right rental equipment?
Yes. Our team will guide you through rental options for our medical, surgical and diagnostic equipment, so you get the right device for your needs and budget.
Can MBMTS support facilities that lack in-house biomedical teams?
Yes. We are ultimately acting as your “outsourced” biomedical tech team. We offer comprehensive services for inspection, repair, documentation, IT assistance, asset tracking, rental, disposition, and more.
Can you help with the disposition of medical equipment?
Yes, we can help discard obsolete medical waste, tech equipment, or restore capital if you wish to sell your machinery.
Do biomedical technicians support outpatient centers?
Yes. MBMTS technicians support outpatient and surgery centers with preventive maintenance, calibration and troubleshooting, so facilities without an in-house biomed team still have expert help when they need it.
Do I need an appointment to ask general questions about biomedical equipment?
General questions don't need an appointment. Just call or send a message and our team will help. For an in-depth consultation on biomedical equipment services, you can schedule a remote or office meeting with us.
Do you calibrate equipment to the manufacturer's specifications?
Yes. We calibrate and test each device against the manufacturer's specifications using NIST-traceable test equipment, then run an electrical safety test before it goes back into service. Every calibration comes with a written record of the results.
Do you keep maintenance records for surveys and inspections?
Yes. Every PM, repair and calibration is documented with the device, the tests performed, the results and the technician who did the work. Records are kept in our cloud-based asset tracking system, so you can pull an inventory report or a device's full service history when a Joint Commission, CMS or state survey team asks for it.
Do you offer C-arm machine repairs?
Yes. MBMTS provides C-arm rentals, sales, and repairs throughout Texas. We handle leaks, mechanical breakdowns, overheating, and can help calibrate your device back to high-resolution fluoroscopic performance.
Do you offer emergency medical equipment repair services?
Yes. You can request emergency repair at any time. DFW facilities often get same-day visits from our Garland base, and other Texas facilities get visits scheduled in advance. Response is under 8 business hours, Monday through Friday.
Do you offer remote troubleshooting?
Yes. MBMTS team offers remote troubleshooting so that we can assess the issue with your medical equipment and manage the logistics of whether we need to conduct an on-site repair.
Do you offer support for installation and staff training?
Yes. All products are delivered and installed safely and come with on-site technical support and training services. Operating instructions, safety tips, and troubleshooting queries are all demonstrated by our team after installation for more complex technology like CPAP/BiPAP machines, electrocautery devices, autoclave machines, and ECG systems.
Do you service sterilizers and autoclaves?
Yes. We provide scheduled preventive maintenance, gasket and chamber checks, repairs and performance testing for tabletop and free-standing autoclaves, including Tuttnauer, Midmark and Belimed units. You get records for your infection-control audits, and if a sterilizer goes down, we can deliver a rental unit so instrument processing doesn't stop.
Do you work on equipment from all major manufacturers?
Yes. Our technicians service equipment from GE, Siemens, Philips, Mindray, Stryker and many other manufacturers, using OEM or OEM-equivalent parts and following each manufacturer's specifications. MBMTS is an independent service provider and is not affiliated with these manufacturers.
Does MBMTS help Texas facilities reduce long-term equipment costs?
Yes. MBMTS helps facilities reduce their long-term equipment costs on heavier medical equipment by providing routine cleaning and maintenance. We catch the breakdown before it happens. This way, hospitals spend less on emergency repairs.
Does MBMTS provide medical repair services outside of Texas?
Yes. We are based in Garland, Texas, and Texas is our main service area, but we also support facilities in other states. We offer remote troubleshooting and can schedule on-site service calls.
How did MBMTS help during the COVID-19 crisis?
During the pandemic, MBMTS worked hard to deliver affordable equipment rental in Houston and medical equipment repair solutions to hospitals all across Texas, facing critical supply shortages and an overwhelming volume of patients.
How do I get rid of medical equipment I no longer need?
Contact a medical disposition service provider like MBMTS in Texas to help get money back on used medical equipment. We’ll help you figure out how much your equipment is worth and guide you through a proper disposal or resale process.
How do I know which biomed equipment is right for my hospital?
The biomedical engineers at MBMTS can help assess patient needs and long-term growth plans, so you choose the right equipment for your hospital, whether you buy, rent or repair.
How do I start the rental process with Mr. Biomed Tech Services?
Getting started with MBMTS is simple. Reach out to us and let us know what equipment you require. We’ll provide you with a quote, verify availability, and discuss delivery and payment options. Your product is then installed and put into an asset management system, which is handled by our team.
How does a medical equipment management strategy reduce costs for hospitals?
A medical equipment management program tracks every device's preventive maintenance schedule, spare parts and service history, so problems are caught before they turn into emergency repairs. It also shows which devices fail most often and which are reaching the end of their support life, so you can plan replacements instead of paying for surprise breakdowns and rush rentals.
How does MBMTS deploy asset management through a smart data system?
We track every device in a cloud-based asset management system, so maintenance dates, service history and test results are always up to date and easy to share with your team and surveyors.
How does MBMTS ensure compliance for Texas healthcare facilities?
Every repair, rental, sale and disposition comes with a written record of the work and test results. These records support your Joint Commission, Texas DSHS and HIPAA requirements during surveys and inspections.
How does MBMTS manage medical equipment disposition for Texas healthcare systems?
Disposition carried out by MBMTS is done by firstly evaluating the value of your equipment. If it's unusable, we help dispose of it safely. If your equipment is viable, then we assess the value, gather the right documentation, and move forward with donation or reselling.
How does MBMTS support Texas hospitals that need fast repairs?
We respond in under 8 business hours, Monday to Friday, with same-day visits across Dallas–Fort Worth. Our team troubleshoots by phone first, then sends a technician with the right parts, and can supply a rental unit while your device is being repaired.
How does medical equipment repair help my facility?
Repair brings your equipment back to the manufacturer's accuracy standards, which supports accurate diagnoses and cuts downtime. Fixing a device is often much cheaper than replacing it, which saves your facility money.
How experienced is MBMTS with medical and surgical equipment repair?
MBMTS has served healthcare facilities since 2012. Our TSTC-trained technicians work on equipment from many manufacturers, from patient monitors and infusion pumps to X-ray systems and C-arms.
How fast can MBMTS deliver medical equipment in Texas?
Across Dallas–Fort Worth, rentals can often be delivered the same day when the equipment is in stock. Elsewhere within about 300 miles of our Garland headquarters, we confirm a delivery date when you book. We respond to every request in under 8 business hours (Monday to Friday), and emergency requests can be submitted at any time.
How fast can MBMTS repair biomedical equipment?
We respond to service requests in under 8 business hours, Monday to Friday, Texas time. Across Dallas–Fort Worth, a technician can usually be on-site the same day; elsewhere within about 300 miles of our Garland headquarters, we schedule the visit with you. Emergency requests can be submitted at any time. If a device has to leave your facility for repair, ask us about a rental unit while it's out.
How fast can your technicians respond?
DFW facilities often get same-day on-site visits from our Garland base. Elsewhere in Texas, visits are scheduled in advance. Response is under 8 business hours, Monday through Friday. We also offer remote troubleshooting for many common equipment shutdowns.
How long can I rent medical equipment for?
As long as you require. MBMTS provides both short-term and long-term plans (daily, monthly, etc.). We also offer trials on select products, such as routine equipment like wheelchairs, recliners, and knee walkers.
How long has MBMTS been offering biomedical repair and rental services in Texas?
We’ve been proudly serving the healthcare industry since 2012, expanding from Lubbock to San Antonio, Houston, Dallas, Austin, and other surrounding areas. We offer repairs for a number of devices, such as portable X-ray machines, steam sterilizers, ECG machines, and more!
How often should medical equipment get preventive maintenance?
Start with each manufacturer's recommended schedule. Many devices are serviced once or twice a year, but the right interval depends on the device and how heavily it's used. Hospitals may also use an alternate equipment management (AEM) program under CMS rules to adjust intervals for some lower-risk devices. We build one PM calendar for your whole inventory and keep a record of every visit.
How quickly can a biomedical engineer arrive for medical equipment repair?
Facilities in Dallas–Fort Worth often get same-day on-site service from our Garland base. Elsewhere in Texas, visits are scheduled in advance, with a response in under 8 business hours, Monday through Friday.
How quickly does MBMTS respond when I contact your team?
MBMTS aims to reply quickly to every inquiry, usually within the same business day. Our response target for service calls is under 8 business hours, Monday through Friday.
Is maintenance included in a medical equipment rental?
Yes. Routine checks and upkeep are part of every rental, so there are no surprise maintenance bills. If a rented device needs service during your rental, our team takes care of it.
Is the consultation free when I contact MBMTS?
Yes. All consultations are free of charge when you contact MBMTS for rental, repair, disposition, or sales guidance service.
What does a biomedical equipment technician do?
A biomedical equipment technician has the interdisciplinary knowledge to calibrate, repair, and maintain a wide variety of surgical and medical technology for hospitals and other healthcare facilities.
What happens if a device fails between maintenance visits?
Call us or submit a service request with the device's make, model and error message. We respond in under 8 business hours on business days, troubleshoot over the phone where we can, and send a technician on-site when needed, usually the same day across Dallas–Fort Worth. If the repair will take longer, ask about a rental unit so patient care isn't interrupted.
What happens if a rented medical device stops working?
Call us and we'll start with troubleshooting by phone. If that doesn't fix it, we'll arrange a repair visit or a replacement unit: same day across Dallas–Fort Worth, and with a response in under 8 business hours elsewhere in our service area. We also offer monthly maintenance plans for sterilization equipment such as autoclaves.
What information should clients include when contacting MBMTS about equipment repairs?
When you reach out to us regarding equipment repair, be sure to have information regarding device type, model, the issue symptoms, and where you’re located ready. This helps us take the necessary steps towards providing you with a solution right away.
What is the MedRad Smart System?
MedRad is a cloud-based, centralized asset management system. We employ it to gain live data feed on equipment performance, maintenance schedules, and to conduct troubleshooting.
What is the MedRad Smart System?
The MedRad Smart System is an asset management software based on the cloud. It's used in order to manage the span of medical equipment in order to assist healthcare facilities' maintenance schedules.
What makes MBMTS a trusted partner for medical equipment rentals in Texas?
We are a trusted partner for medical equipment rental in Texas because all of our equipment arrives at your facility fully refurbished and configured. Since we rent the same devices routinely, each time they return back to us we sterilize them thoroughly and check for any need of internal replacements or repairs. By the time a new rental request comes in, the equipment is patient-ready and ISO-compliant.
What makes MBMTS different from other biomedical repair companies?
MBMTS handles sales, rentals, repair and disposition under one team, so you work with one partner for the whole life of your equipment. We have served healthcare facilities since 2012, respond in under 8 business hours (Monday to Friday) and offer same-day visits across Dallas–Fort Worth.
What makes MBMTS different from other lab equipment maintenance services?
MBMTS goes beyond the average biomed equipment provider. We’re interested in long-term relationships with our clients and offering modernized and cost-effective solutions to better the public health industry in Texas.
What medical equipment repair services does MBMTS provide?
Mr. Biomed Tech Services repairs and maintains a wide range of medical devices across Texas. We diagnose the issue, repair faulty components, calibrate the device and perform preventive maintenance, with a written report after every visit.
What role does MBMTS play during equipment shortages?
When hospitals are faced with overwhelming demand, MBMTS expands the availability of products and expedites repairs. An example of this was during the COVID-19 pandemic, when Mr. Omar and his team stepped up to supply urgent care facilities with essential equipment.
What services does MBMTS offer?
MBMTS provides the following services: Medical equipment rentals, Retired asset disposition, Medical & surgical equipment repairs, Surgical laser repair, Medical imaging repair, and IT and software support
What specialized services do biomedical technicians provide?
MBMTS offers specialized services including sterilizer and table maintenance, anesthesia machine repair and performance testing, IV pump service, and life-safety and electrical safety inspections.
What standards do MBMTS technicians follow?
Our team works with reference to AAMI standards, Joint Commission (TJC) requirements, Texas Department of State Health Services rules, HIPAA and FDA guidance for regulated equipment.
What types of equipment do you maintain?
We maintain and repair equipment used across hospitals, surgery centers, clinics and labs, including patient monitors, EKG machines, defibrillators, infusion pumps, ultrasound and imaging systems, C-arms, sterilizers and autoclaves, lab analyzers and centrifuges, and hospital beds and stretchers. If your device isn't listed, call us with the make and model and we'll confirm.
What types of equipment do you repair?
MBMTS has a team of experienced technicians trained on many types of biomedical equipment, including C-arms and fluoroscopy devices, ultrasound, MRI, CT, portable X-ray machines, autoclaves, IV pumps, hospital beds and frames, and diagnostic tools.
What types of imaging devices do biomedical engineers repair?
Biomedical equipment technicians repair a wide array of imaging devices from computer tomography (CT) scans to X-ray machines. Mr Biomed Tech specializes in repairing C-arms in the Austin, Texas area.
What types of medical equipment can I rent from MBMTS?
Hospitals, clinics, labs and diagnostic centers can rent hospital beds, patient lifts, wheelchairs, knee walkers, suction machines, CPAP/BiPAP devices, ECG/EKG machines, patient monitors, Midmark M11 autoclaves, ultrasound systems, C-arms and more.
What types of medical equipment do you service?
We service a range of biomed equipment in the Texas area, including: anesthesia machines, general surgical and medical equipment, laboratory equipment, imaging and diagnostic tools, rehabilitation and pain management equipment, respiratory equipment, and sterilizers.
Where can I buy medical equipment in Dallas, TX?
Mr. Biomed Tech Services sells new and reconditioned medical equipment in Dallas, TX, from infusion pumps and patient monitors to imaging systems and larger machines. Reconditioned equipment carries a 90-day warranty.
Where can I rent medical equipment near me in Texas?
MBMTS is based in Garland and rents medical equipment across Dallas–Fort Worth and the rest of Texas, from hospital beds and wheelchairs to patient monitors, ultrasound systems and C-arms. DFW rentals can often be delivered the same day when the equipment is in stock.
Which areas does MBMTS serve in Texas?
MBMTS is headquartered in Garland and serves Dallas–Fort Worth with same-day visits, plus Houston, Austin, San Antonio and other areas within about 300 miles, with visits scheduled in advance. We also support facilities outside Texas.
Which locations does MBMTS provide service to?
MBMTS is based in Garland and serves all of Texas, with same-day visits across Dallas–Fort Worth and scheduled visits in Houston, Austin, San Antonio, Lubbock and surrounding areas. We also support facilities outside Texas.
Which Texas cities does MBMTS serve for medical equipment repairs?
We provide biomedical repair and calibration across Texas, including Dallas–Fort Worth, Houston, Austin, San Antonio and surrounding areas. DFW facilities often get same-day visits; other areas get visits scheduled in advance.
Why do Texas clinics choose MBMTS?
Texas clinics choose MBMTS because one team handles sales, rentals, repair and disposition at cost-effective rates, with clear records for every device. We also work as a cost-effective partner to in-house biomed teams.
Why should a hospital rent instead of purchasing expensive medical equipment?
Renting instead of paying a large sum of money for expensive medical equipment benefits healthcare facilities because it allows them to scale anytime or return a device that may otherwise be underutilized. Companies like MBMTS also offer maintenance and data tracking to rented products.
