Buying a refurbished C-arm for a New Orleans hospital, surgery center or clinic usually means buying from out of state, from a seller you may never meet. The surest protection is a short list of questions, asked before any money moves. These are the eight we would ask in your place. For models, service and rental in Texas, see our C-arm sales, repair and rental page.
Questions about the machine
1. What exactly is the configuration?
Model, image intensifier or flat-panel size, standard or larger C, and the software package installed. Ask for a photo of the system information screen, because listings sometimes describe options the unit does not have.
2. What is the tube's history?
Hours or exposure count, the last error codes and any tube replacement. A worn tube is one of the costliest surprises a used C-arm can hold.
3. Can I see images from it this week?
Recent phantom images at normal and high-level settings show burn-in, noise and uneven brightness that photos of the machine never will.

4. What was replaced, and is there a test record?
A refurbished unit should come with a list of replaced parts and a signed test record carrying the serial numbers of both the C-arm and the monitor cart.
Questions about Louisiana paperwork
5. Who registers the machine, and when?
In Louisiana, the facility registers each radiation machine with the Radiation Section of the Department of Environmental Quality (LDEQ). Start the application when you choose the machine, not when it arrives.
6. Does the room need a shielding review?
Some installations need one before the machine goes in. LDEQ asks facilities to contact its licensing section before construction if they are unsure. Our Baton Rouge C-arm guide covers the Louisiana steps and the full-size versus mini decision in more detail.
Questions about delivery and service
7. How will it travel about 500 miles?
Locked, padded and palletized or crated, with the monitor cart packed separately, insured in transit and delivered by liftgate. Agree who inspects it on arrival and what happens if it is damaged.
8. Who services it in New Orleans?
We provide on-site service in New Orleans and across Louisiana, with visits scheduled in advance, so plan installation and maintenance dates with us before delivery. Ask for the test record and service history to travel with the machine, so whoever services it starts with the full picture. If you plan to send images to PACS, our guide to connecting a refurbished C-arm to PACS covers what to check.
Questions to answer for yourself first
The eight questions above are for the seller. Three more are for your own team, and answering them first makes the seller's answers easier to judge:
- Which procedures will it support? Orthopedic, pain, urology, vascular or a mix decides the image receptor size, the C type and whether you need a vascular software package.
- How many cases a week? A busy schedule favors a machine with a strong tube and good heat capacity, and makes a service plan more important.
- Where will images go? If images must reach PACS or your records system, DICOM output needs to be licensed and working on the unit you buy.
Red flags in the answers
- The seller cannot give the model, serial number and software version in writing.
- No recent images from the unit, or images that are clearly from a different machine.
- "Fully refurbished" with no list of replaced parts and no test record.
- No answer on how the machine will travel or who will check it on arrival.
- Pressure to pay in full before you have seen any documentation.
After you buy
Once the C-arm arrives in New Orleans, the work is not quite finished. Inspect the crate before signing, check the machine for shipping damage, and complete arrival testing before the first patient. Keep the seller's test record, the arrival test and the Louisiana registration paperwork together in one file. Schedule the first preventive maintenance visit at installation, so it doesn't slip once the machine is busy. Train every operator on the specific unit, including how to save and send images, and agree on who staff should call if an error appears mid-case.
If the C-arm will be used mostly for one specialty, the configuration choices in our OEC 9900 configuration guide show how image receptor size and software packages affect what the machine can do.
Planning around hurricane season
Gulf Coast facilities plan for storms, and a C-arm should be part of that plan. Know where the machine will be stored if the procedure area must be cleared, keep it off the floor where flooding is a risk, and protect it from power surges when power returns. After any outage or move, run a quick image and save test before the first patient, and note anything unusual for the next service visit.
Ask us any of these about a C-arm we have in stock: call (469) 767-8853 or send us a request.
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