System down, probe failing, or scan quality slipping? Get it diagnosed before you replace it.
Mr. Biomed Tech Services provides ultrasound machine repair in Texas for probes and complete systems, along with new and refurbished ultrasound machines for sale on our medical equipment page and replacement probes and boards in our guide to ultrasound machine parts.
MBMTS repairs ultrasound systems and probes, supplies new and refurbished machines, and rents units across Texas — with a response in under 8 business hours.
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( Repair ) ( Rental ) ( Purchase )
Get Started 📞 +1 (469) 767-8853
Serving hospitals, imaging centers, clinics, OB/GYN and cardiology practices across Texas, with same-day support in Dallas–Fort Worth and scheduled visits elsewhere.
Most Probe Failures Are Repairable — If You Catch Them
Probe faults are easy to miss. Not broken. Not flagged. Just quietly underperforming, producing images a sonographer has learned to work around.
The reason is that the most common probe faults are invisible. Dead and weak elements aren't visible to the naked eye— only specialized testing equipment can detect them. The image just gets subdued in one region, and everyone adapts.
The second thing worth knowing: most probe damage is repairable, and the cost difference between early repair and delayed replacement is substantial. Damage that escalates while it's ignored — a small cable tear that becomes a severed conductor, a lens nick that lets fluid in — is what turns a repair into a replacement.
Mr. Biomed Tech Services provides ultrasound machine repair, probe service, rentals, and refurbished system sales across Texas. Our technicians are trained through respected Texas programs including CBET and TSTC.
Common Ultrasound Probe Failures
| Failure | What causes it | What you see |
|---|---|---|
| Lens delamination | Over-cleaning, or cleaning agents the probe isn't rated for | Lens separating from housing, air pockets under the membrane; degraded image quality |
| Dead or weak elements | Age, use, manufacturing defect | Nothing visible — subdued intensity or dropout in part of the image. Requires specialized testing to confirm |
| Lens damage | Free-hand needle biopsies, rough cleaning, drops | Holes, punctures, or cracks. Fluid ingress is a patient safety risk, not just an image problem |
| Cable damage | Cables caught in doorways, pulling the system by the probe | Visible tears, holes, discoloration; image dropout and reduced resolution |
| Connector pin damage | Misalignment when connecting, rough handling | Bent pins, dented housing; probe not recognized by the system |
| Strain relief failure | Age, repeated sterilization cycles, pulling | Stiffness loss, tearing, separation from the housing — a potential electrical leakage hazard |
The practical takeaway: if a probe is producing odd images, don't wait for it to fail. A probe evaluated early is usually repaired. A probe used until it fails is usually replaced.
Common System Faults We Repair
- System won't boot or crashes mid-exam — power supply, board, or software faults
- No image, or severe image degradation — beamformer, front-end, or probe-side issues
- Probe not recognized — connector, port, or board faults
- Port failures — one probe position dead while others work
- Monitor and display faults — dim, flickering, discolored, or dead panels
- Control panel and touchscreen failures — unresponsive keys, dead zones, worn trackball
- Overheating and fan failure — a common cause of premature board failure
- Cart, wheel and brake damage — mechanical but disruptive
- Printer and DICOM output problems
- Battery failure on portables — common and inexpensive to fix
⚡ System down or probe failing?
Call +1 (469) 767-8853 — technician response in under 8 business hours across Texas. Ask about a rental unit to keep scanning while yours is serviced.
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Our Ultrasound Services
Probe & Transducer Repair
Lens and membrane repair, cable and strain-relief repair, connector and pin repair, and element testing. Most damage types are repairable when caught early — we tell you honestly when they aren't.
System Repair & Diagnostics
Boards, power supplies, monitors, control panels, cooling systems and ports.
Preventive Maintenance & Inspection
Scheduled PM including performance checks, probe inspection, electrical safety testing, and cleaning of cooling systems — with documentation for your compliance file.
Ultrasound Rental
Short- and long-term rentals for locum coverage, patient surges, backup during repair, or trialing a system before buying. Every unit is inspected, tested and documented before delivery.
New & Refurbished Sales
Systems currently available include:
- Siemens Acuson X150 — portable ultrasound
- Philips iE33 — cardiac ultrasound
- Philips CX50 — portable ultrasound
- Mindray M7 — high-resolution imaging
All refurbished units carry a standard 90-day warranty, with preventive maintenance, asset tracking, and technical support included.
Disposition
Compliant removal of retired systems, with value recovery where possible.
Repair, Rent or Replace?
| Situation | Best option |
|---|---|
| Probe cable, connector, strain relief, or lens damage | Repair — usually the far cheaper path if caught early |
| Isolated system fault — board, monitor, power supply, battery | Repair |
| Extensive element array damage across the probe | Replace the probe |
| Repair cost approaching replacement cost | Replace |
| Parts or software no longer supported for the platform | Replace |
| Coverage gap, locum, surge, or system in for service | Rent |
| Need to evaluate a platform before committing capital | Rent, then buy |
Not sure which applies? Our biomedical consultancy team gives an independent assessment — we aren't tied to a manufacturer, so the recommendation is based on your budget and case volume, not a sales target.
📋 Free Download: Refurbished Ultrasound Buying Guide
What to check before buying a pre-owned system — probe condition and element testing, service history, software and licensing, warranty terms, what "refurbished" should actually mean, and the questions that separate a good unit from an expensive mistake.
Get the guide:
Name · Work Email · Facility
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Brands & Platforms We Support
Our technicians work on systems commonly found in Texas facilities, including Philips, Siemens, Mindray, SonoSite, GE, Samsung, and others — cart-based and portable, across cardiac, vascular, abdominal, OB/GYN, MSK, and point-of-care applications.
Don't see your system listed? Send us the make, model, and serial number — we most likely support it. Contact us →
MBMTS is an independent biomedical service provider and is not affiliated with, or authorized by, the manufacturers named above.
Ultrasound Service Across Texas
Dallas · Fort Worth · Houston · Austin · San Antonio · Waco · Lubbock — with same-day support across Dallas–Fort Worth and on-site visits scheduled in advance elsewhere, including outside Texas. See all our service locations.
See also our local pages for Dallas, Austin, San Antonio, and more locations.
Frequently Asked Questions
My ultrasound probe isn't reading. What's wrong?
If the system doesn't recognize the probe at all, start with the connector — bent pins or a dented housing from misalignment are among the most common causes, and they're repairable. If the probe is recognized but the image is poor, the likely causes are dead or weak elements, cable damage, or lens delamination. Try the probe in another port to isolate whether the fault is the probe or the system.
How much does it cost to repair an ultrasound transducer?
It depends entirely on the failure. Connector pins, cable damage, strain relief, and lens or membrane damage are typically the least expensive repairs, especially when caught early. Extensive element array damage is where repair costs approach replacement. This is why early evaluation matters — delayed damage escalates both the severity and the price. Send us the probe details for a quote.
Can a delaminated probe lens be repaired?
Often yes. Delamination is usually caused by over-cleaning or cleaning agents the probe isn't rated for, and the repair is typically straightforward — and far cheaper than a new probe. Check your cleaning protocol at the same time, or it will recur.
How do I know if my probe has dead elements?
You can't see them. Dead and weak elements produce no visible damage — only subdued intensity or dropout in part of the image, which sonographers often unconsciously compensate for. Confirming them requires specialized testing equipment, which is why probe testing belongs in your PM schedule rather than waiting for a complaint.
What does a refurbished ultrasound machine cost?
Price depends on platform, age, configuration, and included probes — the probes are often a large share of a system's value. Contact us with the specification you need and we'll quote new and refurbished options side by side so you can compare honestly.
Can we rent an ultrasound while ours is being repaired?
Yes. We offer short-term and long-term rentals with fast delivery across Texas, so scanning continues during downtime.
Do you service portable and point-of-care systems?
Yes — cart-based and portable systems both, including battery, display, and probe service for POCUS units.
Ultrasound probe care and standards
Many probe failures start with cleaning and handling. The American Institute of Ultrasound in Medicine publishes guidelines for cleaning and preparing ultrasound transducers between patients, and the probe manufacturer lists compatible disinfectants. The FDA's ultrasound imaging page explains that ultrasound uses non-ionizing energy but can slightly warm tissue, which is one reason output and safety checks belong in preventive maintenance.
Ultrasound services across Texas
- Inspection and safety testing: our medical equipment inspection service, and our ultrasound machine inspection in Dallas guide.
- Buying: our ultrasound machine buying guide, plus model guides for the Siemens Acuson X150 and GE Vivid Q.
- Retiring systems: resale or recycling through our medical equipment disposition service.
- By city: medical equipment repair in Dallas, Houston, Austin and San Antonio.
More ultrasound repair questions
How much does ultrasound probe repair cost?
It depends on the fault: lens and cable repairs usually cost less than replacing the probe, while element failures may need a replacement. We quote after testing.
Can I rent an ultrasound machine while mine is repaired?
Yes. Short-term rentals are available to cover repairs.
Do refurbished ultrasound machines come with a warranty?
Yes. Reconditioned ultrasound systems from Mr. Biomed Tech Services come with a 90-day warranty.
🔴 Tell Us What You Need
Whether it's a failing probe, a system down, a rental to cover a gap, or a refurbished unit for a new room — one call covers it.
📞 Call +1 (469) 767-8853
Request service — takes 30 seconds:
I need: ( Repair ) ( Rental ) ( Purchase )
Name · Phone · System make & model · Describe your need
Need a probe, board or other replacement part? See our guide to ultrasound machine parts in Texas.
Model guides: see our pages on the Philips CX50 ultrasound for cardiac and TEE imaging and the Mindray M7 ultrasound for point-of-care work.
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Response in under 8 business hours, Monday through Friday · Rentals available during repair
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